Privacy Policy

Effective Date: June 23, 2026

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out forms, request consultations, start projects, or interact with our services. This includes:

• Full Name
• Email Address
• Phone Number
• Company Name
• Project Details and Design Requirements

2. Automatically Collected Information

When you visit our website, certain details about your device and visit are automatically logged by our servers or third-party analytics services. This includes:

• IP Address
• Browser Type and Version
• Device Type and Operating System
• Website Usage Data (pages viewed, session durations, click paths)
• Cookies and tracking data

3. How We Use Information

MotionAura uses the collected information for the following business and operational purposes:

• To deliver and refine our branding, design, video editing, and development services.
• To communicate with you regarding project updates, quotes, and revisions.
• To process advance payments and manage invoices.
• To analyze site performance, customize marketing efforts, and enhance user experience.
• To provide customer support and reply to inquiries via our automated chatbot system.

4. Sharing Information

We do not sell, rent, or trade your personal information. We may share details with trusted third-party service providers who assist us in operating our business (e.g. payment processing, site hosting, CRM systems) under strict confidentiality agreements. We may also release details if required by law or legal processes.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute safety.

6. Cookies and Tracking

We use cookies to maintain your session preferences, understand site usage, and run tailored marketing campaigns. You can disable cookies in your browser settings, though doing so might affect certain functionalities of our digital experiences.

7. Third-Party Services

We integrate external services on our platform to track marketing metrics and manage customer relations. These third-party services include:

• Google Analytics: Helps us analyze website traffic and user behavior.
• Meta Pixel: Allows us to measure ad performance and serve targeted campaigns.
• Payment Gateways: Secures and processes electronic invoices and project payments.
• CRM Systems: Organizes contacts, client records, and support communication.

8. User Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, edit, or request the deletion of the personal data we hold about you. To exercise these rights, contact us at the details below.

9. Contact Information

If you have any questions or feedback regarding this Privacy Policy or our data practices, please reach out to us at:

Company: MotionAura
Email: motionaura2@gmail.com
Website: https://motionaura.co